Reference

How panen34 Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, or contact our support team — and how we keep it safe.

Account data protectedDANA, OVO, GoPay wallet data handled securelyCookie controls availableYour data rights respectedContact us to request changes

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PRIVACY CONTACT

Reach Us About Your Privacy

If you have a question about your data, want to update the details tied to your account, or need to request deletion, our support team handles privacy matters directly. Send your request with your registered email and account details so we can verify your identity before making any changes.

DATA PROTECTION PRACTICES

How We Protect and Manage Your Information

Data protection is part of how the platform operates day-to-day, not a separate concern. From the moment you verify your DANA, OVO, or GoPay wallet, your information is handled through encrypted channels and access is restricted to authorised team members only.

Encryption in Transit

All data moving between your device and our servers is encrypted via SSL. This applies to login, account updates, and every payment confirmation you submit.

Cookie Controls

We use session and analytics cookies. You can adjust or decline non-essential cookies through your browser settings at any time without losing account access.

Data Retention

We keep account and transaction data for as long as your account is active or as required by applicable local law. After account closure, data is retained only where a legal obligation applies.

Access Requests

You have the right to request a copy of the data we hold on your account. Submit your request through live chat or email; we will verify your identity before releasing anything.

What Data We Collect and Why

panen34 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, phone number, and the details you provide when verifying your account wallet — whether that's DANA, OVO, or GoPay. Transaction records are kept to process withdrawals, resolve disputes, and meet any reporting obligations that apply under local

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law in eligible regions. We do not sell your personal data to third parties. Device data — your browser type, IP address, and session activity — is collected automatically to protect your account from unauthorised access and to keep the platform running correctly. Players in Makassar
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and across Indonesia who use mobile access will also have session tokens stored locally on their device to maintain login state. We use third-party payment processors to handle e-wallet transactions; those processors operate under their own data policies, which we link where required. Any data sharing
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we do is limited to what is strictly necessary to deliver the service, process your payments, or comply with a lawful request. You can ask us to review, correct, or delete your data at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on panen34

These are the data and privacy questions we hear most often. If your question is not covered here, reach out through live chat or email and we will respond directly.

We collect your name, email, phone number, and the wallet details you use for DANA, OVO, or GoPay deposits. Device and session data is also collected automatically for security purposes.

Transaction records tied to your e-wallet are kept to process withdrawals and resolve disputes. The actual wallet credentials are handled by the payment processor, not stored on our servers.

Yes. Send a deletion request through live chat or email with your registered account details. We verify your identity first, then action the request within the timeframe required by applicable local law.

We share data only with payment processors needed to run DANA, OVO, and GoPay transactions, and only where required by a lawful request. We do not sell your data.

We use session cookies to keep you logged in and analytics cookies to monitor platform performance. Non-essential cookies can be declined via your browser settings without affecting your account access.

Some fields like phone number and linked e-wallet can be changed inside account settings. For changes to your registered email, contact support via live chat or email so we can verify the request.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How panen34 Handles Your Personal Data

Reach Us About Your Privacy

How We Protect and Manage Your Information

Common Questions About Your Privacy on panen34

01 What personal data does panen34 collect when I open an account?

02 Is my DANA, OVO, or GoPay payment data stored by panen34?

03 Can I request that panen34 delete my personal data?

04 Does panen34 share my data with third parties?

05 How do cookies work on panen34, and can I turn them off?

06 How do I update the contact details linked to my account?

Privacy Policy

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